How do I register for a live stream or outdoor class?

Check out our schedule and click “sign up” for the class you would like to take. The system will prompt you to log into your account if you’re not already logged in. *Please note that once a class begins, you will no longer be able to register for it.

How do I create an account?

When first signing up for your monthly subscription with Unite By Yoga, you’ll be prompted create an account with Momence and fill out a waiver.

How does the technology work?

Our live classes are held on Zoom so be sure to first have a Zoom account. After you’ve signed up for a class, you’ll receive an email from confirmations@ribbon-confirmations.com with your unique Zoom link around 60 minutes before class begins. If you sign up within 60 minutes of class starting, you’ll receive an email with your link right away. We recommend joining on a laptop or desktop for the best experience.
“Doors” open 10 minutes before class.

Do I need to turn my video camera on during live stream class?

Of course not! Many people choose to leave their cameras off. While we’d love to see your smiling face, we’ll never ask you to turn your camera on. For students who do chose to keep their cameras on, our teachers are happy to give tips or virtual adjustments if you’d like them.

What if I don’t see the email?

First, be sure you’re checking the email associated with your Momence account (sounds obvious, but it happens more than you’d think!). Next please check all of your folders (spam, promotions, etc.). If you still don’t see it, send us an email at info@unitebyyoga.com. Sometimes people have previously blocked emails from confirmations@ribbon-confirmations.com and don’t remember having done so or don’t realize that they did. We’ll send you a link to class, as well as do some digging on our end to help you figure out why you didn’t receive the link to make sure it doesn’t happen again in the future.

Can I bring a friend to class?

Practicing with friends is the best! Please note though that they will have to register separately. Each link is customized for single use and will only work with one user.

Are live stream classes recorded?

All of Unite By Yoga’s classes are recorded, but rest assured that only the teacher’s screen is being recorded.

What timezone is my class in?

All of Unite By Yoga’s classes are in Pacific Standard Time.

Is there any yogi etiquette I should be aware of?

Do your best to please be on time and stay for the entire class! Our teachers take great care to warm students up in the beginning of class so as to not cause injury, so the beginning portion of class is important for your safety. The cool down portion at the end is also important and savasana, the final pose in all of our classes, is the most important pose that you’ll find in any yoga class.
Traditionally yogis practice the postures so that they can exhaust their bodies and minds in order to meditate. Give yourself that time to rest and soak up all the benefits of your hard work. Our teachers always end class on time so try to carve out the entire hour for yourself. You deserve it!

If I’m running late for live stream class, how long will the teacher wait?

If no one shows up for a live stream class, our teachers will wait five minutes for someone to show up before ending the live stream. They’ll wait ten minutes for someone to show for an outdoor class before leaving.

What gear is required?

You’ll need a mat, a stable internet connection, and a computer, tablet, or smartphone. Props such as yoga blocks, straps, blankets, and bolsters are optional and the need for them varies by class. Check out the class descriptions for a better idea of what we recommend. Since you’re practicing at home, the good news is that you can get creative if you don’t have the recommended props. Water bottles, books, and soup cans make great blocks. Couch cushions and regular blankets make great bolsters and yoga blankets. An old t-shirt or towel makes for a great strap in a pinch.

Can I play my own music during live stream class?

Absolutely. No music will be played during class so feel free to play your own.

What if I lose my connection during class?

Internet connections can be unstable at times. If you lose connection due to your internet, follow the same link you were emailed to get back into class.

Why does my video keep freezing?

Live classes may freeze if your internet bandwidth is low. Check that your internet speed is at least 1.5 Mbps.

I’m getting an error message when trying to register for classes. What should I do?

Clearing the cookies and cache on the device you’re using and then restarting the device to reset the browser will also fix most known errors. Be sure that it is updated and that your phone is updated as well. If you’re still having issues, the quickest way to get help is through the help chat on Ribbon’s website. You can also send us an email at info@unitebyyoga.com.

I’m new to yoga. Can I still take class?

Absolutely!

All of our teaching staff have experience teaching brand new students and the majority of our classes are for all levels, meaning that they’re accessible for beginners and challenging enough for regular practitioners. You can read our class descriptions here to find one that’s right for you.

Don’t know where to start? We’ll gladly provide you with a free one-on-one video or phone call to help you get oriented. Our goal is to do everything in our power to make sure you have a wonderful experience. If you’re interested in scheduling one, email us at info@unitebyyoga.com. We can show you the basic poses so that you don’t feel lost on day one. We can also discuss your goals (e.g. get fit, gain flexibility, lose weight, feel calmer/less stressed, etc.) and build you a custom plan so that the guess work is completely taken out of it.

Besides that, breathe, listen to the cues, and listen to your body. Take breaks as often as you need to for as long as you need to and join up with the class whenever you feel ready.

To find more tips for first timers, click here.

Have more questions?
Email us at info@unitebyyoga.com